Design and Configuration of Intelligent Assistants.

This course aims to train professionals in the use of Copilot Studio, a Microsoft tool based on Azure AI, to develop and customize conversational agents (LLM) that support key processes in logistics and distribution. Through a practical and progressive approach, you will learn everything from the fundamentals of Copilot Chat to the creation and optimization of custom agents using entities, regular expressions, and effective prompts.

The course will allow you to integrate AI solutions into real-world scenarios such as carrier support, delivery order management, shipment tracking, inventory control, and much more, increasing efficiency and reducing operational errors.